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- Do you pay labour charges if product proves to be defective?
A. New product will be supplied if product proves defective. Not responsible for labour charges
- Do I need to buy all the same lot number and if I don’t what will happen?
A. Yes, you do need to ensure that you buy all the same lot number. Similar to yarn and floor tiles, wallpaper designs are produced in batches (runs) and there are slight variations in colour from one run to another.
- What type of wall surface is the best for papering?
A. We suggest that you remove old wallcovering, wash and rinse walls and then lightly sand glossy surfaces and fill cracks and holes. Coat walls with a primer-sealer to improve adhesion and positioning.
- Do I need to apply wall sizing?
A. For best results, it is suggested that you apply wall sizing. This allows for easy removal at a later date when you want to change your paper. - Product Warranty
A. KS Wallcoverings warrants its products to be free of defects in workmanship under normal use and service for a period of one year from date of purchase. KS Wallcoverings reserve the right to inspect the damaged product before having any obligation under this limited warranty. All costs of shipping for inspection are the sole responsibility of the purchaser. KS Wallcoverings, at its option, shall compensate or replace the defective unit covered by this warranty. KS Wallcoverings is not responsible for damages caused by improper installation, maintenance or operation. Our warranty extends to products purchased only by the original purchaser.
- Do you pay labour charges if product proves to be defective?